For successful transformation ‘culture is everything.’ However, only 19% of local government employees in Scotland believe that their organisation has a clear vision for its transformation journey.

Our report – Dialling Scotland in for digital success – outlines how Scotland’s public sector can foster and support the right culture – a culture that embraces risk and shares ownership as we continue on the journey to 2020 and beyond.

In terms of transformation, culture is the only thing. Get it down to a level where people understand it, a level where they’re thinking about a shared future."
Andrew Kerr, Chief Executive, Edinburgh City Council

We all face challenges of getting the right skills into our organisations; whether it’s within the Scottish Government, the Scottish public sector or the Scottish economy as a whole. Digital skills are at a premium and there’s fierce competition to find, develop and keep the people we need to transform the way we work."
Colin Cook, Director Digital, Scottish Government

The research, Civica Scotland local government survey, was conducted by Opinion Matters for Civica, in May 2017. The sample included 75 local government workers in Scotland, across all levels. This report also uses research from Civica's citizen survey, completed in August 2017 by Censuswide for Civica and polled 2,044 citizens across the UK.