Civica Registrations is a flexible solution that transforms the end-to-end workflow for all booking types. It integrates self-service appointment bookings with efficient scheduling and full management.
Many local authorities enable customers to book appointments online – but behind the scenes registration officers are often left to manage bookings, and schedule rooms and resource using online calendars, spreadsheets or even paper-based systems. Civica Registrations is designed to help your registration office to manage bookings more effectively. It transforms the end-to-end workflow for all your booking types and enables you to work smarter.
The solution we offer covers all key processes for registrations and will benefit your office by:
- Enabling registrars to use a single system to manage the entire registration process
- Boosting customer experience by enabling self-service bookings and payment of fees
- Saving time by reducing the workload for registrars and enabling them to focus on important tasks.
Why Civica Registrations?
- Easy to use
- Enables customer self-service
- Increases efficiency
- Single view
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Civica Registrations provides you with a single system to manage the entire registration process. Integrated data between customer bookings and the Registry office boosts efficiencies, reduces costs and provides a more effective platform for growth and delivering better service for customers.
- Reduced administration
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We boost self-service options to customers, enabling them to make bookings and pay fees themselves. This automates manual processes and reduces administration tasks for your registry office.
- Flexibility and customisation
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We are able to adapt our solution to reflect the way you work, your brand and enable date restrictions, such as the national target time for reporting births.
