Transparent HR and payroll management at St Andrews Links

Scotland’s Home of Golf ensures efficient time and attendance recording and payroll accuracy for permanent and seasonal employees.

More than 230,000 rounds of golf are played at St Andrews Links in Fife every year. To maintain its seven public courses and operate the associated golf academy, clubhouses and shops, the links employs a permanent core staff of around 250.

Annualised contracts mean they receive a set monthly salary based on a rostered working week over 12 months, and an agreement to work variable hours according to seasonal demand. In winter, for example, one course closes for three months, and shorter days mean fewer hours for greenkeeping and other outdoor work. In summer, when the links is at its busiest, employees work longer hours, supplemented by around 100 hourly-paid seasonal workers.

To help it manage staffing and salary complexity, St Andrews Links uses Civica’s integrated HR, payroll and Time & Attendance solutions.

Outcomes:

• Improved ability to record and monitor working hours that fluctuate in line with business needs
• Enhanced transparency with comprehensive management reporting on hours worked and associated costs
• Increased confidence in payroll accuracy through seamless integration of time and attendance and payroll
• Reduced pressure on the HR team with robust, easy-to-use systems.

The Civica system is easy to use, robust and accurate, and enables the business to be more efficient. And our employees know they will be paid the right amount. Ann Stuart, Human Resources Manager, St Andrews Links

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