Civica NorthStar
Creating enhanced outcomes for public services
Civica NorthStar is our innovation lab focused on creating enhanced outcomes for public services, by applying fresh ideas around data, automation and new technologies.
Working with customers and partners, we harness innovation across three core innovation areas:
Data
Often data is referred to as the ‘new oil’. As for oil, the key is extracting value from the raw material: in this case, deliver insight. Civica North Star delivers actionable insight to public service organisations by accelerating innovation around data and analytics.
Effectiveness and operational efficiencies
Many public service organisations are continually asked to do more with less. Civica North Star discovers new ways to automate tasks and processes that can increase productivity and free up vital resources.
Devices and new technologies
Devices such as mobiles and drones, and technologies such as augmented reality and artificial intelligence are changing the way we live and work. Civica North Star experiments with these to unlock new ways of improving public services.
I would highly recommend anybody to come to an event with the same formula as this because they have an opportunity to actually experiment with different ideas and think in a way they haven’t thought before.”
Catherine Diamond, Corporate Services Director, Local Space Housing

Our approach
Learn more about our proven approach and how it is supporting successful innovation for public services

Our innovators
Innovation is in our DNA. Learn more about our innovators and how we are supporting our teams

Our projects
Discover more about our solutions and the positive impact they are making with our customers and the communities they serve
Our latest thinking
Get inspired with our latest innovation articles and reports for public services
Together, we can build the future. Learn more and get involved