Royal Brompton & Harefield streamline £300m invoicing process
Civica SLAM Invoicing saves the Trust over 23 hours processing time per month
Royal Brompton& Harefield NHS Foundation Trust is the largest specialist heart and lung centre in the UK with an income of almost £300 million a year managed and processed using Civica SLAM.
The Trust have been a Civica customer for over 10 years and although content with their income process using SLAM, they found they were spending a significant amount of time and effort on the processing of invoices outside of the system. With a significant portion of their income inextricably tied to how efficiently they were completing the invoicing process, the Trust needed a more streamlined and less risky approach.
The benefits
- Significantly reduces time spent generating backing data
- Automatic batch emailing reduces admin overhead
- Ledger export functionality reduces processing burden on accounting colleagues
- Allows a proactive approach to invoicing
- Getting data to commissioners quicker for faster payment
- More time to spend on resolving challenges resulting in improved cash-flow
The Invoicing Module has enabled our Trust to spend more time analysing data to support decision making instead of processing endless Invoice requests and reconciliations. In addition, implementing the module has meant that Invoices are now sent electronically to SBS and all corresponding backing data whether patient or non-patient identifiable, is now sent immediately to reduce the queries and non-payment of NCA activity”
Helen Maguire, Head of Commercial Commissioning, Royal Brompton & Harefield NHS Foundation Trust