Building transformational leadership

Public sector leaders are battling against a backdrop of unprecedented change, political uncertainty and relentless budget constraints.

Effective leadership has an empowering ripple effect across an organisation and its workforce. With a clear vision and sustained communication, underpinned by strong guidance and support including mentoring and training, leaders can bring about a change in culture and performance.

Whilst there are many who talk about effective leadership, what organisations need is action. A highly-experienced team with ambition, agility and hunger to perform are key to success, however, wider leadership factors must come together as a foundation for innovation and stable growth.

As leaders, we must be open to self-improvement, nurture and develop our top teams, spread the word, genuinely bring people with us, and create clear, shared goals. Only in this way can we achieve a healthy leadership culture, and realise the myriad of business benefits that go hand in hand.
Wendy Merry, People and Organisational Development Director, Civica

Report contributors

• Andy Brown, City Customer Services Manager, Hull City Council
• Bill McCluggage, CEO, Laganview Associates
• Brendan Fowler, Director, Prospect Community Housing
• Chris Calkin, Past President, HFMA
• Dominic Whelan, Director of Shared Services, East Kent Services
• Gary Barnett, Head of End User Advisory, GlobalData
• Jason Vaughan, Strategic Director, Dorset Councils Partnership
• John Lunn, Partner, Moorhouse Consulting
• John Topping, Director of Finance, Gloucester City Council
• Karen Pile, IT Director, ACAS
• Kim Ryley, Director, Torque Leadership
• Lesley Buckels, Housing Consultant, Alysium Consulting
• Dr Maggi Evans, Senior Partner, Apter Development
• Manjit Obhrai, Associate PG Dean, West Midlands Workforce Deanery
• Mark Doorbar, Chief Executive, Safe Patient Systems Ltd
• Marc Farr, CIO, East Kent NHS
• Martin Tucker, Chief Executive, GatenbySanderson
• Nick Rowe, Strategic Finance Partner, London Borough of Ealing
• Peter Gillett, Director of Finance, Sussex Police
• Robin Tuddenham, Communities & Service Support Director, Calderdale Metropolitan Borough Council
• Susan Clews, Chief Operating Officer, ACAS
• Tracey Cotterill, Director of Finance and Business Services, Medway NHS Foundation Trust
• Trevor Holden, Chief Executive, Luton Borough Council
• Wayne Story, CEO, Civica
• Wendy Merry, People and Organisational Development Director, Civica
• Gary Bell, Executive Director, Managed Services, Civica
• Paul Bradbury, Executive Director, Business Development, Civica

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