Building transformational leadership
Re-writing the book to deliver public sector transformation
Public sector leaders are battling against a backdrop of unprecedented change, political uncertainty and relentless budget constraints.
Effective leadership has an empowering ripple effect across an organisation and its workforce. With a clear vision and sustained communication, underpinned by strong guidance and support including mentoring and training, leaders can bring about a change in culture and performance.
Whilst there are many who talk about effective leadership, what organisations need is action. A highly-experienced team with ambition, agility and hunger to perform are key to success, however, wider leadership factors must come together as a foundation for innovation and stable growth.
As leaders, we must be open to self-improvement, nurture and develop our top teams, spread the word, genuinely bring people with us, and create clear, shared goals. Only in this way can we achieve a healthy leadership culture, and realise the myriad of business benefits that go hand in hand.
Wendy Merry, People and Organisational Development Director, Civica
Leading from the front
Re-writing the book to deliver public sector transformation
Report contributors
- Andy Brown, City Customer Services Manager, Hull City Council
- Bill McCluggage, CEO, Laganview Associates
- Brendan Fowler, Director, Prospect Community Housing
- Chris Calkin, Past President, HFMA
- Dominic Whelan, Director of Shared Services, East Kent Services
- Gary Barnett, Head of End User Advisory, GlobalData
- Jason Vaughan, Strategic Director, Dorset Councils Partnership
- John Lunn, Partner, Moorhouse Consulting
- John Topping, Director of Finance, Gloucester City Council
- Karen Pile, IT Director, ACAS
- Kim Ryley, Director, Torque Leadership
- Lesley Buckels, Housing Consultant, Alysium Consulting
- Dr Maggi Evans, Senior Partner, Apter Development
- Manjit Obhrai, Associate PG Dean, West Midlands Workforce Deanery
- Mark Doorbar, Chief Executive, Safe Patient Systems Ltd
- Marc Farr, CIO, East Kent NHS
- Martin Tucker, Chief Executive, GatenbySanderson
- Nick Rowe, Strategic Finance Partner, London Borough of Ealing
- Peter Gillett, Director of Finance, Sussex Police
- Robin Tuddenham, Communities & Service Support Director, Calderdale Metropolitan Borough Council
- Susan Clews, Chief Operating Officer, ACAS
- Tracey Cotterill, Director of Finance and Business Services, Medway NHS Foundation Trust
- Trevor Holden, Chief Executive, Luton Borough Council
- Wayne Story, CEO, Civica
- Wendy Merry, People and Organisational Development Director, Civica
- Gary Bell, Executive Director, Managed Services, Civica
- Paul Bradbury, Executive Director, Business Development, Civica
Start the conversation with Civica
Read our Changing Landscape reports
Enabling a new world of public service delivery
Driving an appetite for change through technology and cultural innovation
Dialling Scotland in for digital success
We examine the steps to help ensure Scotland achieves its 2020 digital vision
The commercial imperative
Finding the right path to achieving a sustainable commercial model
